A trying time: whether and how to help your employees

There is a comic that I saw online of two people walking down the street, and one person was telling the other, “My desire to be well-informed is currently at odds with my desire to remain sane.”

These headlines about police aggression and resulting retaliation are incredibly distressing, especially because social media provides a platform for people to wage keyboard wars over extreme positions. What can leadership do for employees during such tragic and sorrowful times? Should we do anything? Must we keep separate work and anything outside of work? Do we ignore the controversies swirling right outside our door and expect the employees to do the same?

You may not be able to push off deadlines or change company operations in any way, but here are some ideas to inject some sensitivity into your work environment.

  1. Acknowledge that it’s a stressful time.
    • Even the simplest gathering to acknowledge that it’s a tough and scary time can relieve some tension. Acting as if nothing is happening sometimes prevents people from releasing the burden of their own thoughts.
  2. Allow more breaks and time-outs for people to clear their heads and get back in the game.
    • Distracted employees will only introduce inefficiency and poor work quality. Let people clear their minds more often if they need to, and something as simple as taking walks outside might help employees dive back into their work with more focus.
  3. Do not make judgments on how employees decide to use their earned PTO.
    • Most companies have personal time off (PTO) as a benefit. Sometimes we need a mental health day to collect ourselves. Let your employees use their PTO benefit however they choose, with no judgments. It doesn’t have to be reserved for sickness or vacation. They earned it – they can determine when and how to use it.

We don’t have to compromise our business goals when dealing with external controversies, but a little sensitivity with our employees can go a long way.

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